At Gaomato, we are committed to delivering your order as quickly and smoothly as possible. Please review the details of our shipping policy below:
🗺 Shipping Destinations
We currently ship to the following countries:
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United States
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United Kingdom
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Canada
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Australia
⏳ Delivery Time
Your order will typically arrive within:
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17 – 21 business days
This includes:
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Handling time: 5 – 7 business days
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Transit time: 12 – 14 business days
Please note: All items are made-to-order, which may slightly extend processing time.
💰 Shipping Cost
We offer a flat-rate shipping fee:
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$5.99 per order, regardless of destination
(Applies to USA, UK, Canada, Australia, and other eligible regions)
🚫 Shipping Restrictions
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We currently do not ship to U.S. military (APO/FPO) addresses.
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We are not responsible for packages returned due to incorrect or incomplete addresses.
📦 Tracking & Notifications
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A Purchase Confirmation Email will be sent after you place your order.
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Once your item ships, you’ll receive a Shipping Confirmation Email with tracking information.
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Tracking may take a few days to update after dispatch—this is normal.
Track your order anytime here: Order Tracking Page
📢 Notes & Disclaimers
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Delivery timeframes are estimated, and may be affected by customs, holidays, or weather delays.
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We do not issue refunds for delays beyond our control.
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Customers are responsible for customs duties, taxes, or fees in their own countries.
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If the package is refused or undeliverable, we reserve the right to cancel the order without a refund.
